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Date: Wed, 4 Oct 2000 18:16:01 -0700 (PDT)
Message-Id: <200010050116.SAA06984@panorama.Covad.COM>
To: snorwood@nyx.net
Subject: Thank You for your Flashcom, Inc.-Covad DSL Order
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Flashcom, Inc. has partnered with
Covad to provide your DSL Service.  Please review the order
information below.  If any of the information is incorrect,
please reply to this email with the correct information to
ensure there is no delay in processing your order.

        Covad DSL Order #: 710585
     Installation Address: 406 Merrimac Trail #4
                           WILLIAMSBURG, VA  23185
    Installation Phone No: 757-565-0894
           Expected Speed: TeleSpeed 192

There are two steps to the DSL installation process:

1.  BA South will deliver your DSL service with a new data line
    to your telephone box.  You will be notified of this date
    via email as soon as we are notified by BA South.  The
    local phone company technician will need to visit your
    location, requiring someone to be home.  When we install a
    new data line to your apartment building or multi-story
    structure, please notify your building management of this
    date so that access to locked basements or phone closets
    can be arranged.

2.  Covad DSL Installation
    A Covad technician will bring the new data line from the
    telephone box to the room or office where you wish to have
    the DSL modem installed.  All that is required is access
    to these locations.  If we install your DSL service to an
    apartment building or a multi-story structure, please notify
    your building management of this date to provide access to
    locked basements or locked phone closets.

    At this time, Covad will set up your DSL modem and service
    in your home and ensure that your DSL service is configured
    properly.

Thank you for ordering Covad-Flashcom, Inc. DSL.

-------Flashcom, Inc. USE ONLY--------
Central Office: WLBGVAWM
CPE Provider: Covad
CPE Type: Flowpoint 2200