From snorwood@nyx.net Tue Oct 24 12:17:40 2000 -0400 Return-Path: Received: from noc.nyx.net (mail@noc.nyx.net [206.124.29.3]) by penguin.redballoon.net (8.11.1/8.11.1) with ESMTP id e9OGHcA10283 for ; Tue, 24 Oct 2000 12:17:39 -0400 Received: from nyx10.nyx.net (root@nyx10.nyx.net [206.124.29.2]) by noc.nyx.net (8.9.1a+3.1W/8.9.1/esr) with ESMTP id KAA03367 for ; Tue, 24 Oct 2000 10:20:22 -0600 (MDT) Received: from west10.flashcom.com (d82020d0.hb.flashcom.com [216.32.32.208]) by nyx10.nyx.net (8.8.8/8.8.8/esr) with ESMTP id KAA00271 for ; Tue, 24 Oct 2000 10:22:02 -0600 (MDT) X-Nyx-Envelope-Data: Date=Tue Oct 24 10:22:02 2000, Sender=egraham@flashcom.com, Recipient=, Valsender=d82020d0.hb.flashcom.com [216.32.32.208 ] Received: by d82020d0.hb.flashcom.com with Internet Mail Service (5.5.2650.21) id ; Tue, 24 Oct 2000 09:25:47 -0700 Message-ID: <3F9ACFADAA5BD411B35000D0B7471E3BC824FC@d82020d0.hb.flashcom.com> From: Erin Graham To: "'snorwood@nyx.net'" Subject: Flashcom Update Date: Tue, 24 Oct 2000 09:25:46 -0700 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2650.21) Content-Type: multipart/alternative; boundary="----_=_NextPart_001_01C03DD7.105EBDA2" Status: RO X-Status: A X-Keywords: X-UID: 176 This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. ------_=_NextPart_001_01C03DD7.105EBDA2 Content-Type: text/plain; charset="iso-8859-1" Scott, Once Aimee e-mails me again with another update, I will again e-mail you and let you know what is going on with your order. If I you do not receive a response from Aimee or myself within a few days, I urge you to contact Flashcom at 1-877-548-6970 for any further updates. Thank you for your patience, Erin Graham Flashcom -----Original Message----- From: Lamoureux, Aimee To: Erin Graham Sent: 10/24/00 7:01 AM Subject: Order# 708494 Erin, At this time, I am waiting for a call-back from the phone company which will tell me exactly what the facilities issue is. Once this information is received, we will be able to further process this order. As soon as I get more information, I will send you another email. I have also put your email address in the internal logs so that other agents may update you on this situation. If you have any further questions, feel free to email me or call 1-888-GO-COVAD. Thank you. Aimee Lamoureux Covad Order Administration-IOA Team 1-888-GO-COVAD ------_=_NextPart_001_01C03DD7.105EBDA2 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Flashcom Update

Scott,

Once Aimee e-mails me again with another update, I = will again e-mail you and let you know what is going on with your = order. If I you do not receive a response from Aimee or myself within a = few days, I urge you to contact Flashcom at 1-877-548-6970 for any = further updates.

Thank you for your patience,

Erin Graham
Flashcom

-----Original Message-----
From: Lamoureux, Aimee
To: Erin Graham
Sent: 10/24/00 7:01 AM
Subject: Order# 708494

Erin,

At this time, I am waiting for a call-back from the = phone company which
will
tell me exactly what the facilities issue is. Once = this information is
received, we will be able to further process this = order. As soon as I
get
more information, I will send you another email. I = have also put your
email
address in the internal logs so that other agents = may update you on this
situation. If you have any further questions, feel = free to email me or
call
1-888-GO-COVAD. Thank you.

Aimee Lamoureux
Covad Order Administration-IOA Team
1-888-GO-COVAD


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