From MCampbell@flashcom.com Sat Nov 25 20:18:10 2000 Return-Path: Received: from noc.nyx.net (noc.nyx.net [206.124.29.3]) by mail1.panix.com (Postfix) with ESMTP id 6BE454893F for ; Sat, 25 Nov 2000 20:04:16 -0500 (EST) Received: from nyx10.nyx.net (root@nyx10.nyx.net [206.124.29.2]) by noc.nyx.net (8.9.1a+3.1W/8.9.1/esr) with ESMTP id SAA04913 for ; Sat, 25 Nov 2000 18:11:24 -0700 (MST) Received: from west10.flashcom.com (d83b0704.hb.flashcom.com [216.59.7.4]) by nyx10.nyx.net (8.8.8/8.8.8/esr) with ESMTP id SAA15963 for ; Sat, 25 Nov 2000 18:10:29 -0700 (MST) X-Nyx-Envelope-Data: Date=Sat Nov 25 18:10:29 2000, Sender=MCampbell@flashcom.com, Recipient=, Valsender=d83b0704.hb.flashcom.com [216.59.7.4] Received: by d83b0704.hb.flashcom.com with Internet Mail Service (5.5.2650.21) id ; Sat, 25 Nov 2000 17:13:46 -0800 Message-ID: <6314D2E70A21D411AF7F00D0B769624E81BB62@40bc72cf.pp.flashcom.com> From: Melissa Campbell To: "'snorwood@nyx.net'" Subject: Flashcom: Your account Date: Sat, 25 Nov 2000 17:10:02 -0800 MIME-Version: 1.0 X-Mailer: Internet Mail Service (5.5.2650.21) Content-Type: multipart/alternative; boundary="----_=_NextPart_001_01C05745.9AD823B0" [ Part 1, Text/PLAIN (charset: ISO-8859-1 "Latin 1") 16 lines. ] [ Unable to print this part. ] [ The following text is in the "iso-8859-1" character set. ] [ Your display is set for the "US-ASCII" character set. ] [ Some characters may be displayed incorrectly. ] Flashcom: Your account

Dear Mr. Norwood,


        I regret to inform you that lowering your price from the current $99.95 is something that we can not do. You are at the lowest price for the speed you are currently getting. The current price for the speed you are at right now is on the market for $119.95. So you are at the lowest price. You can verify the prices by going to Flashcom.com web page. It has all of our new speed  and prices listed on there. We may be able to give you a credit for the problems you have suffered during your install. Please let me know or call Flashcom. Thank you


Melissa Campbell
Flashcom
Customer Support